Start with the setting.
Tell us what you are planning, where it will happen and the date. Photos, approximate measurements and a palette help us suggest flowers that suit the space. Include whether you need individual pieces, a custom arrangement or an installed feature.
Check the venue’s requirements first.
Ask your venue which decorations and mounting methods it permits, and whether it needs documentation for specific materials. Share those written requirements with us before ordering. Requirements can differ between venues and between indoor and outdoor locations.
Real Touch describes a finish.
Our Real Touch designation describes the feel of selected flowers. It is not a fire rating or a venue approval. Do not assume a flower, garland or arrangement is flame resistant because of its appearance or name.
If documentation is required, send us the exact product name, quantity and intended placement. We will confirm whether product-specific documentation is available for the item you are considering. Your venue should review it before you commit to the purchase or installation.
Plan the practical details.
- Support and access: confirm the wall, frame or structure, permitted fixings and the access available for setup and removal.
- Placement: discuss doors, walkways, table sightlines and any areas the venue needs to keep clear.
- Lighting and surroundings: keep floral materials away from open flames and heat sources. Confirm any electrical or lighting requirements with the venue.
- Timing: share loading access, setup hours, the event schedule and when everything needs to be removed.
A quote built around your project.
Custom work is scoped individually. Tell us what should be included, from arrangements to installation and removal, so the quote reflects your needs. Available services, materials and timing are confirmed before you book.
Request a free project quote · Ask about product documentation



